Groups & Charters

If you have a group of 20 or more (excluding toddlers) that is interested in taking this great adventure of Portland and would like more information or book a date and time please:

Email us: [email protected]
OR
Call us: 207-774-3825 (DUCK)

* Group pricing is not available during July, August or when a cruise ship is in port

Note:

  • The vessel seats 36 people.
  • Groups & Charter Rates include Guide Gratuity.
  • Group Reservations must be made at least 2 weeks in advance of reservation date.
  • Alternate Pick-up/Drop-off Location Fee: Please inquire

Payment:

  • Charters require a $100.00 non-refundable deposit at time of confirmation.
  • A group headcount and final payment is due one week prior to reservation date.
  • Visa, MasterCard, Cash or Check
Before Your Adventure!

Payment
Payment in full is required one week prior your tour. We accept Master Card, Visa, Cash and Checks.

Final Head Counts
Charters can seat up to 36 people.

For groups only – Final head counts are required one week prior to your tour. If you have any last minute additional passengers you must notify group sales at 207-774-3825 as soon as possible to see if available seating is available. If you show up with additional people with out calling prior we can not guarantee available seating. If you show up with less than the confirmed passenger count, we will not refund your payment.

Please note for boarding we have a ladder with 7 steps and handrails. Passengers must be able to physically access the ladder.

Arrival Time
Arrive at your assigned pick up spot 30 minutes prior to your scheduled tour time. It is very important to plan ahead for prior restroom trips and unexpected delays. Should your group arrive late we will be forced to abbreviate or cancel your tour with no refund so that we may meet our remaining tour obligations.

Important Boarding and Tour Information
Your confirmation will serve as your admission.

Downeast Duck Vessels are not equipped with restrooms. Restrooms are available at the Casco Bay Lines Ferry Terminal, 56 Commercial Street (just one block away from the Duck Stop). Please allocate enough time for a restroom break before your tour.

Handicap Accessibility
All Downeast Duck Vessels are not wheelchair accessible. However, if the person can physically access our ladder, our Customer Service Ambassador will store the wheelchair for the duration of the tour.

Inclement Weather
Downeast Duck Vessels have 36 seats, all of which can be enclosed. Tours are only cancelled in the event of high winds/seas. If Downeast Duck Adventures cancels a tour prior to starting the tour a refund will granted. Refunds will not be granted if your group/charter cancels for any reason.

Dress
Our vessels are not heated, however once enclosed can become very warm. Groups should dress appropriately for the day’s weather. In Maine, the weather can change very quickly, we suggest layering.

When You Arrive

Group Drop Off
Please drop group off at the Duck Stop located at the Casco Variety Store, 94 Commercial Street. Buses may drop off directly across the street on Pearl Street, next to the US Customs House. A Downeast Duck Ambassador will greet you when you are dropped off with line up instructions.

If your group has made arrangements to be picked up by the Downeast Duck at an alternate location please make arrangements with that facility for drop off instructions.

Boarding will begin 15 minutes prior to your tour and will leave promptly at your scheduled tour time. If your group only partially fills the duck and you have not chartered the duck, the other seats will be available for the public. However, we will reserve group seating in order for you all to sit together.

Restrooms…again!
Downeast Duck Vessels are not equipped with restrooms. Restrooms are available at the Casco Bay Lines Ferry Terminal, 56 Commercial Street (just one block away from the Duck Stop). Please allocate enough time for a restroom break before your tour. We board and depart at scheduled times!

Downeast Duck Adventures reserves the right to terminate the tour of any group for unruly behavior. No refunds will be granted in such instances.